When you contact us
A few details help us respond well.
Your name, a mobile number or email address, what you are enquiring about, and how you would prefer us to reply — WhatsApp, phone or email.
If you like, add the reader’s age or grade, their language, their school or institution, and a short description of what you have noticed. No reports or documents are needed.
Being straight with you
Every learner is different.
Starbound provides structured, thoughtful teaching, but specific outcomes cannot be guaranteed. Progress is influenced by the learner’s starting point, needs, attendance and engagement.
Starbound teaches reading. We provide educational reading support and do not diagnose learning, developmental or medical conditions, and we refer to appropriately qualified professionals where further assessment is indicated.